When you have a matter or question, it's important that you share all the relevant information so that we at MALM watches can help you in the quickest and best possible way. 

If you lack information about eg order number you can indicate which product it is about, what date it was ordered etc. This way we can provide better and faster help. 

Also - maybe your answer to your question is already available? In our FAQ we have compiled the most common ideas and questions we receive from our customers.